Start typing to search

Delivery & Shipping

Everything you need to know about how and when your order arrives.

Last updated: April 12, 2026

Shipping

Shipping within India is completely free — no minimum order value, no hidden charges. We deliver to all pin codes across the country.

Zone Cost Estimated Delivery
All India Free 2–10 business days
Bengaluru (local) Free Same day / next day dispatch
Bengaluru orders: We're based in JP Nagar — local orders are prioritised for same-day dispatch wherever possible.

How Shipping Works

  • Available shipping options are displayed at checkout once your delivery address is entered.
  • Orders are dispatched and delivered on working days (Monday to Saturday, excluding public holidays).
  • Once your order is dispatched, you will receive a tracking link via email or WhatsApp.

Tracking Your Order

A tracking link will be shared with you as soon as your order is handed to our delivery partner. If you have not received a tracking update within 2 business days, please reach out to us via WhatsApp or email.

Delivery Issues

⚠️
Important — 7-day window: If your tracking shows "Delivered" but you have not received your parcel, you must contact us within 7 days of the marked delivery date. After this we cannot raise a claim with the courier.

Need Help?

WhatsApp / Phone

+91 97244 44076

Instagram

@kimaya.ind

Support Hours

Mon – Sat, 12 PM – 6 PM

Questions about your order?

Our support team is available Monday to Saturday, 12 PM – 6 PM.
WhatsApp: +91 97244 44076  ·  Email: support@kimaya.ind.in

Returns

Please read our Return & Exchange Policy before purchasing.

Customer Support

12 PM – 6 PM, Mon–Sat
+91 97244 44076

Shipping

Please review our Shipping Policy for delivery timelines.